Right here.

Every year, several of your neighbors, friends, and family trust us for care. Today is no different. We are here for you for everything you need. Our experts are highly skilled and ready to help you safely get back on track with your health.

Ithaca >
Monday – Friday 12:00 pm – 8:00 pm
Saturday – Sunday 8:00 am – 4:00 pm

When to go to Immediate Care

For mild injuries, minor illness, and physicals. Care for ages 6 months and up. 

  • Abscess care
  • Back pain (non-trauma related)
  • Minor bone/joint injuries
  • Burns-minor
  • Cough
  • Dental pain
  • Ear-pain/wax
  • Eye – drainage, foreign body
  • Facial lacerations (minor)
  • Simple lacerations
  • Nausea/vomiting/diarrhea
  • Pregnancy testing
  • Sore throat
  • Skin complaints
  • Sinusitis
  • Sexually transmitted infections
  • Stitch removal
  • Ticks
  • Urinary symptoms
  • Vaginitis
  • Wound check/packing changes
  • Workers Comp Injuries (1st visit)

Onsite testing for:

  • COVID – Rapid (including COVID NAAT Rapid for Travel, please check with airline for verified test)
  • Strep throat
  • RSV
  • Influenza A & B
  • Urinalysis
  • Pregnancy
  • Mononucleosis

Considerations: Limited send out lab testing (Lyme, COVID, Sexual transmitted infection)

Cortland >
Monday – Friday 7:30 am – 7:30 pm

When to go to Urgent Care

Urgent care centers are primarily used to treat patients who have an injury or illness that requires immediate care but is not serious enough to warrant a visit to an emergency room.

  • Abscess care
  • Back pain (non-trauma related)
  • Minor bone/joint injuries
  • Burns-minor
  • Cough
  • Dental pain
  • Ear-pain/wax
  • Eye – drainage, foreign body
  • Facial lacerations (minor)
  • Simple lacerations
  • Nausea/vomiting/diarrhea
  • Pregnancy testing
  • Sore throat
  • Skin complaints
  • Sinusitis
  • Sexually transmitted infections
  • Stitch removal
  • Ticks
  • Urinary symptoms
  • Vaginitis
  • Wound check/packing changes
  • Workers Comp Injuries (1st visit)

Onsite testing for:

  • COVID – Rapid (including COVID NAAT Rapid for Travel, please check with airline for verified test)
  • Strep throat
  • RSV
  • Influenza A & B
  • Urinalysis
  • Pregnancy
  • Mononucleosis

Considerations: Limited send out lab testing (Lyme, COVID, Sexual transmitted infection)

Montour Falls >
Monday – Friday 7:30 am – 5:00 pm

When to go to Convenient Care

A convenient care problem is any minor illness or injury that needs attention right away. When you need non-emergency care and your primary care physician is not available, we can care for you.

  • Abscess care
  • Back pain (non-trauma related)
  • Minor bone/joint injuries
  • Burns-minor
  • Cough
  • Dental pain
  • Ear-pain/wax
  • Eye – drainage, foreign body
  • Facial lacerations (minor)
  • Simple lacerations
  • Nausea/vomiting/diarrhea
  • Pregnancy testing
  • Sore throat
  • Skin complaints
  • Sinusitis
  • Sexually transmitted infections
  • Stitch removal
  • Ticks
  • Urinary symptoms
  • Vaginitis
  • Wound check/packing changes
  • Workers Comp Injuries (1st visit)

Onsite testing for:

  • COVID – Rapid (including COVID NAAT Rapid for Travel, please check with airline for verified test)
  • Strep throat
  • RSV
  • Influenza A & B
  • Urinalysis
  • Pregnancy
  • Mononucleosis

Considerations: Limited send out lab testing (Lyme, COVID, Sexual transmitted infection)

When to go to the Emergency Department

If you are having a medical emergency dial 911 immediately! If you think you may be having a heart attack or stroke dial 911 immediately. In these instances time is very important to your health outcome. The sooner you receive medical intervention the better off you are.

  • Chest pain, nausea, and shortness of breath
  • Severe abdominal pain
  • Motor vehicle accidents with spine injury
  • Sudden, severe headache
  • Loss of consciousness or inability to talk
  • Limb numbness, tingling, or clumsiness
  • Bleeding/cramping in pregnancy
  • Head or neck injury
  • Seizures
  • Moderate to severe shortness of breath
  • Psychiatric disorders
  • Overdoses
  • Child abuse
  • Assault, including sexual assault
  • Infants less than 6 weeks of age
  • High fever especially in children 8 weeks of age
  •  

Make an Appointment >
Monday – Friday 7 am – 7 pm

When to use Virtual Care

Cayuga Virtual Care allows you to receive care from a provider located elsewhere. You can use your computer, tablet or smartphone to communicate with a provider about primary, specialty and urgent care needs including evaluation of new symptoms, prescription refills, follow-up care and more. Ages 5+ and able to communicate. Parent present during appointment for anyone under 18 years of age.

  • Abrasion
  • Back pain- non traumatic
  • Bug bites
  • Concussion re-evaluation
  • Constipation
  • Cough
  • COVID Testing
  • COVID Re-evaluation
  • Dental pain
  • Diarrhea
  • Eye irritation without injury
  • Heartburn
  • High blood pressure (without symptoms)
  • High cholesterol
  • Influenza symptoms or testing
  • Lice
  • Medication Refills (no controlled substances)
  • Minor burns
  • Nausea
  • Rashes
  • Runny Nose
  • Sexually Transmitted Infection/Pregnancy Testing
  • Sinusitis or sinus congestion
  • Skin sores
  • Sore throat
  • Sprains
  • Strep testing
  • Tick Bites
  • Travel or school titers
  • Urinary symptoms
  • Vomiting
  •  

Latest News

what our patients are saying

“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “

“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”

“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”

“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”