Cayuga Health

Our mission is to deliver high-quality care, empower our teams to succeed and improve the wellbeing of the communities we serve.

  • Cayuga Health Clinical Excellence and Recognition - Doctor doing an exam
  • Nurse walking down hall with patient
  • Cayuga Health provider doing an ear exam
  • Cayuga Health Doctor talking with patient

Clinical Excellence & Recognition

Working together, we create a healthier community.

Delivering on our mission – to deliver the highest quality health care in partnership our community, one person at a time – Cayuga Health System works to ensure that our philosophy of patient-centered care permeates our organization on every level. With a dedication to improve the health of our community and to put patients first, we strive to provide safe, effective, person-centered, timely, efficient, and equitable care to our patients and families. The purpose of this Excellence and Dedication website is to share the results of our ongoing efforts to provide excellent quality care that is consistently delivered for every patient, every time, with a commitment to zero events of preventable harm.

  • Accreditations
    Cayuga Health has received national recognition for both clinical quality and patient satisfaction.
    Learn more >

  • Patient Satisfaction
    We are committed to meeting or exceeding expectations and creating an exceptional experience for patients and their families.
    Learn more >

  • Quality Measures
    We understand that when patients and families make decisions about health care, they want reliable and easy to understand information about the performance of the healthcare service they are seeking.
    Learn more >

  • Patient Safety
    Our staff places considerable emphasis on improving teamwork and communication between each other and all of our patients and family members.
    Learn more >

Please share your exceptional experience with us so we can recognize the great care you received from our caregivers.

Your feedback is important, and will help others looking for exceptional care and service find us.

Latest News

what our patients are saying

“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “

Samantha, Emergency Department

“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”

Alina, Cayuga Birth Place

“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”

Karen, Surgical Services

“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”

Monique, Cayuga Cancer Center
Get in Touch