Cayuga Health will remain the region’s leading healthcare system, and most trusted driver of integrated health services, together with valued partners. We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve.
Clinical Excellence & Recognition
Working together, we create a healthier community.
Delivering on our mission – to deliver the highest quality health care in partnership our community, one person at a time – Cayuga Health System works to ensure that our philosophy of patient-centered care permeates our organization on every level. With a dedication to improve the health of our community and to put patients first, we strive to provide safe, effective, person-centered, timely, efficient, and equitable care to our patients and families. The purpose of this Excellence and Dedication website is to share the results of our ongoing efforts to provide excellent quality care that is consistently delivered for every patient, every time, with a commitment to zero events of preventable harm.
Please share your exceptional experience with us so we can recognize the great care you received from our caregivers.
Your feedback is important, and will help others looking for exceptional care and service find us.
what our patients are saying
“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “
“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”
“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”
“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”
