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Patient Information
This section is to provide you with the information you need for patient care within one of our facilities.
Information for Patients About Your Visit to CMC
Thank you for choosing Cayuga Medical Center for your care. When you walk through our doors, as thousands do every day, we want you to feel our concern for the problems that brought you here, our confidence as caregivers, and our commitment to your well being. We want you to experience a healing environment.
The staff members on our Admissions team are among the first people you will meet. We are the front line of customer service for the new “Main Entrance” of Cayuga Medical Center. We greet you as you come through the door and direct you to your desired location.
Our colleagues in Central Scheduling handle the task of scheduling all outpatient procedures at Cayuga Medical Center and our Convenient Care Centers at Ithaca and Cortland. They also schedule all wellness programs for three different companies. These team members obtain authorization codes when available from doctors’ offices and insurance companies.
Within our Central Scheduling team’s scope of responsibility are two other functions that are performed at different locations. One is the scheduling of procedures for the Thyroid Clinic, the Ithaca Center for Pain Management, the Sleep Disorders Clinic, and the Oncology Department. The other is to coordinate the daily schedule of each different type of imaging study performed at both the medical center and the Convenient Care Campus at Ithaca.
If you have any questions, please give us a call.
Cayuga Medical Center: (607) 274-4011
Schuyler Hospital: (607) 535-7121
Cayuga Medical Associates: (607) 277-2365
