Patients & Visitors

We’re here to assist you before, during and after your visit to Cayuga Health. Find everything you need to make your visit as pleasant and comfortable as possible.

Payers Participating with CMC

UPDATED: February 1, 2022

Cayuga Medical Center’s (CMC) participation with health insurance plans and programs impacts patients’ health insurance benefits and financial responsibility for services. Insurance benefit plans, products and specific coverage limitations are based on a patient’s contract with their health insurance company and are subject to change. Patients are encouraged to verify coverage with their health insurance company. This list is provided for general guidance.

Plans that CMC participates with:

  • Aetna (Commercial, Medicare and Student Health products only)
  • Cigna (Commercial and Medicare products only)
  • Emblem Health
  • Empire Plan (both BCBS and United Healthcare benefits)
  • Excellus BCBS (Commercial, Medicare, Medicaid and Essential products)
  • Excellus Medicaid Blue Choice Option
  • Fidelis (Medicaid Managed Care, Essential products 1-4)
  • Independent Health
  • Lifetime Benefits Solutions (formerly RMSCO)
  • Martin’s Point
  • Medicaid (New York State Fee-for-Service)
  • Medicare (Traditional Parts A and B)
  • Molina (Medicaid Managed Care and Essential products)
  • MultiPlan
  • MVP Healthcare (Commercial and Medicare products only)
  • No Fault / Auto
  • TriCare
  • UMR (formerly POMCO) POMCO Select members only
  • VA, including Choice, TriWest
  • Wellcare HMO, fee-for-service and PPO
  • Workers’ Compensation (New York State)

Plans that CMC does not participate with (local products, not a complete listing):

  • Aetna Medicaid
  • CDPHP
  • Fidelis Metal-Branded (Bronze, Silver, Gold, Platinum) Exchange Products
  • Fidelis Medicare Advantage Plans (branded as Wellcare by Fidelis Care)
  • Humana
  • MVP Healthcare Medicaid
  • UHC/UMR (non-POMCO Select members)
  • United Healthcare Medicare HMO and Medicaid HMO Plans

Latest News

what our patients are saying

“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”

Karen, Surgical Services

“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”

Alina, Cayuga Birth Place

“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “

Samantha, Emergency Department

“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”

Monique, Cayuga Cancer Center
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