Telehealth

Cayuga Virtual Care, available 7 days a week from 7 a.m. to 7 p.m. (closed December 25) allows you to receive care from a provider located elsewhere via your computer, tablet or smartphone to communicate with a provider about primary, specialty and urgent care needs. Video capability is required.

Our Services

Virtual visits for:

  • Abrasion
  • Bug bites
  • Dental pain
  • Diarrhea

  • Lice

  • Medication Refills (at the discretion of the provider, no controlled substances)

  • Needlestick injuries

  • Rashes

  • Runny Nose

  • Sinusitis or sinus congestion
  • Skin sores
  • Tick Bites

Please go to Cayuga Immediate Care for:

  • Abscess care

  • Bone/joint minor injuries

  • Burns – minor
  • Eye – drainage/foreign body
  • Facial lacerations – minor
  • Simple lacerations
  • Pregnancy testing
  • Sexually transmitted infections
  • Stitch removal
  • Ticks
  • Vaginitis
  • Wound check/packing changes
  • Workers Comp Injuries (1st visit)

Please go to Emergency Department for:

  • Chest pain, nausea, and shortness of breath
  • Severe abdominal pain
  • Motor vehicle accidents with spine injury
  • Sudden, severe headache
  • Loss of consciousness or inability to talk
  • Limb numbness, tingling, or clumsiness
  • Bleeding/cramping in pregnancy
  • Head or neck injury
  • Seizures
  • Moderate to severe shortness of breath
  • Psychiatric disorders
  • Overdoses
  • Child abuse
  • Assault, including sexual assault
  • Infants less than 6 weeks of age
  • High fever especially in children 8 weeks of age
Cayuga Health provider on virtual call

Latest News

what our patients are saying

“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “

Samantha, Emergency Department

“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”

Alina, Cayuga Birth Place

“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”

Monique, Cayuga Cancer Center

“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”

Karen, Surgical Services
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