Cayuga Medical Center (CMC) has been recognized by the Lown Institute for outstanding social responsibility, receiving an “A” grade on the 2024-25 Lown Institute Hospitals Index. CMC, a member of Cayuga Health, achieved this honor through strong performance across metrics of health equity, patient outcomes, and value of care, out of more than 3,500 hospitals nationwide.
“Great care is only great if everyone can access it,” said Vikas Saini, MD, president of the Lown Institute. “We need hospitals that are not only leaders in clinical care, but also strong community partners—and these socially responsible hospitals are showing the way.”
CMC ranked 9th out of 128 acute care hospitals in New York State on the socialresponsibility metric. According to the Index, the hospital also performed well on Lown’s equity and inclusivity metrics. These are independent rankings and hospitals do not apply or pay to be listed.
“Open dialogue with our patients and community partners continues to be a cornerstone in our ability to care for patients – striving for continuous improvement,” stated Dr. Martin Stallone, President and CEO of Cayuga Health. “We are steadfastly committed to equitably improving the well-being of the communities we serve.”
The Lown Hospitals Index for Social Responsibility is the only ranking to combine metrics of health equity and value of care alongside patient outcomes, for more than 2,700 acute care and 800 critical access hospitals nationwide—offering a holistic view of hospitals as total community partners. In the fifth annual rankings, the 2024-25 Lown Index evaluates hospitals on over 50 measures including novel metrics such as community benefit, racial inclusivity, and avoidance of overuse. Data sources include Medicare fee-for-service and Medicare Advantage claims, CMS patient safety data and hospital cost reports, and IRS 990 forms, among others. Full methodology can be found on the Lown Index website.
The Lown Institute is an independent think tank advocating bold ideas for a just and caring system for health. Learn more at www.LownHospitalsIndex.org.
what our patients are saying
“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”
“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”
“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”
“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “
