EMS

Centralus Health’s EMS is accessible, with quick response times with proven quality, efficiency, sustainability and innovation.

About

As a vital extension of Cayuga Health’s commitment to patient-centered care, EMS teams are trained to respond with precision, compassion, and professionalism 24 hours a day, 7 days a week.

Whether it’s a life-threatening emergency, critical transport, or community event support, paramedics and EMTs bring medical expertise to the field. The EMS teams work in close coordination with local fire departments, law enforcement, and healthcare providers to ensure seamless care from the scene to the hospital.

EMS Programs

  • 911 Response

    EMS provides rapid, expert emergency response across our region, delivering life-saving care when seconds matter most. Our trained teams are equipped to handle everything from trauma to cardiac events with precision, compassion, and professionalism.

  • Non-emergency Transports

    EMS offers safe, reliable medical transportation for patients who need assistance with facility transfers. Our non-emergency services prioritize comfort, continuity of care, and timely arrival because every ride matters.

  • Patient Advocacy

    Our EMS professionals go beyond the call by advocating for patients at every step by ensuring their needs are heard, respected, and met. Whether it’s coordinating with hospital teams or supporting families in crisis, we’re here to be your voice in moments that matter.

  • Training

    Our Training Program, offered to both members and the community offers a variety of learning opportunities that provide a wide range of medical centered topics

  • Quality Assurance

    Our quality assurance and patient feedback programs partner to turn comments and suggestions from the community into real-world improvements for our patients.

Latest News

what our patients are saying

“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”

Monique, Cayuga Cancer Center

“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”

Alina, Cayuga Birth Place

“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”

Karen, Surgical Services

“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “

Samantha, Emergency Department
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