Welcome Trumansburg Family Medicine Patients!

Information on the practice transition to Cayuga Primary Care

Your care team is not changing – only our practice name is. You will receive high-quality, reliable care from the same providers and staff you have come to trust.

On August 3, 2026, Trumansburg Family Medicine will join Cayuga Health and become Cayuga Primary Care Trumansburg and Cayuga Primary Care East Hill Plaza.

For decades, Trumansburg Family Medicine has had the privilege of caring for generations of individuals and families in our community. We are grateful for the relationships we have built together and are excited to share an important next step in our practice’s future. This partnership reflects a shared commitment to preserving local, patient-centered care while strengthening the services and support available to our community for years to come.

While our name will change, most aspects of your care will remain the same. You can continue to visit the same office locations and providers, and our phone and fax numbers will remain the same. Your Medent patient portal will remain active and should be used to contact your primary care provider. If you also have a MyChart account through Cayuga Health, it will remain available for communication with any other Cayuga Health providers you see. As part of this transition, your medical records will also become part of Cayuga Health to help ensure coordinated and seamless care across the organization.

Frequently Asked Questions

We are joining Cayuga Primary Care to strengthen our ability to provide high-quality care to our patients. By combining resources and expertise, we can continue investing in our providers, staff, technology, and patient services while maintaining our commitment to personalized care.

No. Our providers will continue caring for patients as they do today. The providers and staff you know and trust will remain committed to your care.

No. You may continue seeing your current provider and receiving care at the same practice locations.

No. Existing appointments will remain as scheduled unless you are contacted directly by our office.

No, there are no planned changes to our office locations.

Yes. Your medical records will continue to be maintained securely and confidentially in accordance with all applicable privacy laws and regulations, including HIPAA requirements.

Yes. We will continue to accept all insurance plans that we currently participate with. In addition, we will begin accepting Molina again starting August 4.

Patients may notice updates to billing statements, payment portals, or other administrative processes over time. If changes occur, we will provide clear instructions and support to help make the transition easy.

Our goal is to enhance the patient experience through:

  • Expanded resources and support services
  • Improved technology and patient tools
  • Greater access to coordinated care
  • Continued investment in our providers and staff
  • Long-term stability and growth of our practice

No. Patients should continue using their existing portal account and login credentials. We will communicate any future changes to portal access or registration requirements if they become necessary.

If you have questions about the merger or how it may affect your care, please contact our office. Our team will be happy to assist you.

Our offices will be closed on Monday, August 3rd and will reopen on Tuesday, August 4th.

Trumansburg Family Medicine

Categories:Primary Care

ADDRESS

4435 E Seneca Rd

Trumansburg, Trumansburg 14886

Get Directions >
CONTACT

Phone: (607) 387-5707

Appointment Hours

Monday-Friday 8AM-5PM Saturday 9AM-12PM

Trumansburg Family Medicine – East Hill Plaza

Categories:Primary Care

ADDRESS

1018 Ellis Hollow Rd

Site C

Ithaca, NY 14850

Get Directions >
CONTACT

Phone: (607) 387-5707

Appointment Hours

Monday-Friday 8AM-5PM

Thank you for the trust you place in us.

We look forward to continuing your care with the same team you know.

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