Cayuga Medical Center (CMC) was recently recognized as a Four-Star hospital by the Centers for Medicare and Medicaid Services (CMS). In addition, CMC received four stars for patient experience. Cayuga Medical Center is the only healthcare facility in the region to receive four stars or better for both the overall and patient experience scores.

The overall rating summarizes a variety of measures on common conditions that hospitals treat, like heart attacks or pneumonia. CMS considers whether or not a health care provider gives recommended treatment based on standards of care and evaluates the outcomes of all treatments provided.

The Patient Survey Rating measures patients’ perception of their hospital care. Recently discharged patients are asked about important topics like how well nurses and doctors communicated, how responsive hospital staff were to their needs, and the cleanliness and quietness of the hospital’s environment.

“Patients who choose Cayuga Medical Center for care can be assured that they will receive effective care in a healing environment. These CMS scores are evidence that our team is consistently focused on patient-centered care,” stated Dr. Andreia de Lima, Vice President of Medical Affairs, Cayuga Medical Center at Ithaca.

“This four-star recognition is outstanding. The patient care teams at Cayuga Medical Center pride themselves in providing the very best and highest quality care for each of our patients, and it is rewarding to see that recognition on this level,” said Dr. Martin Stallone, President and CEO, Cayuga Health. “This new four-star patient satisfaction rating exemplifies their continued determination for excellence every day. We are grateful to have such a talented and caring staff.”

The CMS Five-Star Quality Rating was created to help consumers, their families, and caregivers so they can easily identify areas about which they may want to ask questions before undergoing care. The 1–5-star rating helps to identify the best certified Medicare Acute Care Hospitals, Critical Access Hospitals (CAH) in each community as well as nursing home facilities.

Comparisons to other facilities can be found on the Medicare.gov website using this link https://www.medicare.gov/care-compare/. Additional information regarding the Five-Star Quality Rating system can also be found here, https://www.cms.gov/medicare/provider-enrollment-and-certification/certificationandcomplianc/fsqrs.

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About Cayuga Health

Cayuga Health (CH) has two hospitals, Cayuga Medical Center and Schuyler Hospital, as well as a multi-specialty group, Cayuga Medical Associates. Combined employment, including affiliated organizations, is over 2,200 employees. CH is clinically linked to Mayo Medical Laboratories, Rochester Regional Health for cardiac services, and the University of Rochester for neurosciences. Visit www.cayugahealth.org for more information.

About The Center for Medicare & Medicaid Services

The Centers for Medicare & Medicaid Services (CMS) is a federal agency in the US Department of Health and Human Services (HHS) that administers the Medicare program and works in partnership with state governments to administer Medicaid, the Children’s Health Insurance Program (CHIP), and health insurance portability standards. https://www.cms.gov/newsroom/press-kit