On the care management front, Cayuga Health Partners (CHP), formerly Cayuga Area Preferred (CAP) hired two additional care managers. A team of four talented nurses now actively manage several high-risk patient groups in our community.
They work closely with our PCP’s and CAP is diligently working to maximize the impact these nurses have on our patients by leveraging data we receive from various sources. On the analytics front, CAP continues to grow its ability to perform custom data analysis in support of contracting, business intelligence, and clinical quality measurement. We will be sharing performance data with practices that help us achieve our clinical and operational goals.
In the coming months, CAP will be providing extensive feedback to our primary care and specialty care offices. This feedback will center on measure specifications and what specific actions
practices need to take for CAP to be successful on measure performance. Performance on the quality measures plays a role not only in CAP’s ability to earn shared shavings through our ACO’s performance, but also determines the quality score for our network under MIPS.
what our patients are saying
“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “
“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”
“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”
“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”
