Cayuga Health Partners(CHP) has been nominated for Excellus BCBS’s Circle of Excellence Award for Health Equity for our work on “Building Partnerships to Address Health-Related Social Needs and Improve Health Equity.” This award recognizes nominees who have made significant impacts on the lives of Excellus members health care and/or social services interventions, through superior examples of the Excellus BCBS mission to promote quality innovation and health equity among all patients.
- CHP was nominated for its work building partnerships with local community based organizations to address health related social needs. CHP has made significant progress in addressing health related social needs by creating a closed loop referral process that connects patients directly to local resources in the community and shares feedback to Providers. By addressing unmet social needs we are taking steps in addressing major contributors to poor health and health outcomes for vulnerable patients in our community.
- To date, more than 15,000 patients have been screened for social needs
- CHP hopes to expand social needs screenings and referrals to all Primary Care locations and expand our partnerships with local community-based organizations with the ultimate goal of achieving community health integration.
Quality
At the end of June 2023, CHP released the gap list to Primary Care Physicians and our Care Coordination Team. Over 7,000 gaps were assigned to these two groups. In the next few months CHP will assign gaps to Primary Care APPs, Residents, and Specialists with Network Impacting Measures.
what our patients are saying
“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “
“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”
“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”
“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”
