Patients & Visitors

We’re here to assist you before, during and after your visit to Cayuga Health. Find everything you need to make your visit as pleasant and comfortable as possible.

Patient & Visitor Information

Every time you walk through our doors, we will treat you and your loved ones like a part of our larger family. It’s our goal to provide you with the best possible experience while you’re with us.

Whether you’re here for yourself, a family member or a loved one, we want you to know that we are here for you.

This guide is here to help you navigate our main campus and its many services. Here, you’ll find information about our services — parking, transportation, food and places to stay the night — to name just a few. We’ll also provide some important phone numbers. And tell you about measures we take to keep our patients and caregivers safe.

While you’re with us, there are also things to see outside of any appointments or procedures. From nearby attractions to our art tours, we’ll connect you to experiences that you can enjoy while visiting Cayuga Health.

If you have any questions, please call 607-319-5708 from 9 a.m. to 5 p.m., Monday through Friday.

Thank you for visiting our main campus and coming to us for your healthcare needs.

what our patients are saying

“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “

“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”

“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”

“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”