Cayuga Health

Our mission is to deliver high-quality care, empower our teams to succeed and improve the wellbeing of the communities we serve.

Diversity, Equity & Inclusion

We Ask Because We Care

As a patient, you will be asked questions about yourself during your visit. You will be asked about your race, ethnic background, sexual orientation, sex, gender identity, and preferred language. This information helps us provide better care for our patients by allowing us to understand your needs.

We care about making sure everyone we see gets high-quality care and we want to improve health care for everyone we serve. This information also helps us identify and address health care disparities that exist in our community and allows us to treat each patient with respect, use your chosen name and pronouns correctly, and provide care with dignity.

Your answers are kept private and are protected by law. What you share is always up to you! We ask because we care, you decide what to share.

Frequently Asked Questions

We are asking you questions about your race, ethnicity, preferred language, sexual orientation, and gender identity to provide the best care we can. We ask because we care about you as an individual. Everyone is unique, and everyone deserves the best health outcomes.

We are asking all our patients to share this information.

Learning about our patients helps us to meet your needs in a kind and respectful way. This information also helps us better support you as a person.

Your provider will use this data to better understand your health needs and give you the best care. The data will also be used to find and address health disparities. When we look at reports about health disparities, your name and other identifying information will never be attached to the report.

The unequal differences in health status or outcomes across different groups of people. Some groups of people are at a higher risk of getting sick and having worse outcomes when they do get sick. The data you provide us helps us stop health disparities.

You can always choose not to answer these questions. On the form you are given, there is a “Prefer not to answer” choice; you can check that option if you do not want to share this information. If you change your mind later, we can add this information another time, or you can update your patient portal at any time.

You only have to answer the questions that you want to.

Your information is private and protected, so there are only a small number of people who see this information. The person who puts the data into the computer, the person who takes you to the room, and your health care provider. No matter who sees your answers, your information is confidential and protected by law.

Our Team

Cayuga Health System commits to treat all people with dignity so that everyone who comes to us are safe, cared for, and respected.

Our Team

What We Do

We will support the growth of our employees and the health of our community by embracing the rich diversity of social and cultural identities, needs, and life circumstances of all people.

What We Do

We Ask Because We Care

Questions help us provide better care for our patients by allowing us to better understand your needs.

We Ask Because We Care

We welcome and invite questions, concerns or ideas

We welcome your ideas on how to best co-develop our future steps to achieve an equitable and inclusive environment for people of all backgrounds and circumstances.

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Latest News

what our patients are saying

“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “

Samantha, Emergency Department

“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”

Monique, Cayuga Cancer Center

“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”

Alina, Cayuga Birth Place

“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”

Karen, Surgical Services
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