About Cayuga Health

Cayuga Health will remain the region’s leading healthcare system, and most trusted driver of integrated health services, together with valued partners.  We empower our people and employ our capabilities to equitably improve the well-being of the communities we serve.

Diversity, Equity & Inclusion

Our Team

The Department of Diversity, Equity, and Inclusion leads and supports strategies, solutions, and programs that advance health and organizational equity and create a welcoming environment for all patients, visitors, and staff.

Herb Alexander

Chief Diversity & Learning Officer

he/him/his

It is an honor to be the first Chief Diversity Officer at Cayuga Health System. It is a role that I do not take for granted. As we build a house for Diversity, Equity & Inclusion, my commitment is that we will work alongside all our community members to ensure our system is built on equity, inclusion and belonging.

I am excited to use my abilities to influence our path towards diversity, equity, and inclusion. My skills are in the areas of strategy development, talent management, professional development coaching, conflict resolution, mediation, program implementation and social justice advocacy. Prior to joining the Cayuga Health team, I worked in higher education for many years. During my time in higher education, I served in many roles including a Director for Multicultural Student Success, a Chief Diversity Officer, an Associate Dean of Students, and a Division II Assistant Men’s Basketball Coach. I plan to use the learning from each of these positions to help equip our health system with the tools needed to address health and workforce inequities.

The most beneficial part of my former work in higher education was the consistent interactions with students. The value of working with students was that it never allowed me to forget who was being impacted by the decisions made by myself and my colleagues. I bring this same mindset to our work in healthcare. Regardless of initiative, every decision will be made with our patients, community members and employees as a top priority.

Dr. Jennifer Gil-Rai

Program and Operations Analyst

she/her/hers

Jennifer is a Doctor of Medicine and Public Health practitioner who joined the Diversity, Equity & Inclusion team at Cayuga Health in 2023. Initially a Health Equity Curriculum Specialist, she now serves as the Program and Operations Analyst. Born in Syracuse, NY, and raised in Colombia (proud Latina), she graduated as a Doctor of Medicine in 2020. Following medical school, she worked as a general practitioner in the emergency room of a rural hospital in Colombia, where she discovered her passion for public health.

In 2021, Jennifer enrolled in Cornell University’s Master of Public Health program, graduating in 2023 with a concentration in Infectious Disease Epidemiology. During her time at Cornell, she gained valuable experience as a Pandemic Response Officer conducting COVID-19 contact tracing, researching racial inequities in the U.S. healthcare system, working as the Wellness Director at a 4-H camp, and serving as a research assistant for the Weill Cornell Medicine Meyer Cancer Center, where she developed a youth-focused curriculum for HPV prevention.

At Cayuga Health, Jennifer has focused on supporting educational needs and coordinating a Community Engagement Curriculum for internal medicine residents, nursing students, faculty, health system staff, and additional learners. This program aims to cultivate compassionate and culturally competent healthcare providers. In her current role as Program and Operations Analyst, she focuses on analyzing, optimizing, and implementing DEI programs and operational procedures.

Outside of her professional responsibilities and passion for Public Health and Medicine, Jennifer enjoys cooking, dancing, and running.

Julia Ressler

Manager

she/her/hers

Julia is the Manager for the Department of Diversity, Equity, and Inclusion. She is a public health social worker with a passion for systemic transformation and connecting the dots. She graduated from Temple University with Master’s degrees in Social Work and Public Health and lived and worked in and around Philadelphia prior to moving to Ithaca. At health systems, non-profits, and public agencies, she has helped to coordinate multidisciplinary teams, grant projects, and collective impact partnerships to improve community health. Julia has a broad range of experience in the areas of mental health, harm reduction and overdose prevention, LGBTQ+ health and gender affirming care, trauma-informed care, public health program planning and evaluation, and community health education.

In her current role, she supports a variety of initiatives to improve policies and data practices, build capacity, and provide education to advance health and organizational equity. In her spare time, she loves baking bread, hiking, learning new things, and taking her cat on road trips.

Morigan (Mori) House

Health Equity Intern

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Ritza Francois

Project Coordinator

she/her/hers

Ritza is a Haitian-American non-profit administration leader, marketing innovator, relationship builder, art enthusiast, and food access warrior. Originally from Crown Heights Brooklyn, NY, Ritza found her way to Ithaca as a student where she graduated from Ithaca College with a BS in Business Marketing ‘15. She fell in love with business marketing, management, and leadership and has been working in the community ever since. She was formerly the Director of Development at the Children’s Garden and Member Relationship Manager with the Tompkins Chamber of Commerce in Ithaca, NY where she advocated and supported over 650+ businesses annually in areas of business consulting, marketing opportunities, and networking programs. Ritza has experience working at Planned Parenthood of NYC as a Business Associate and is excited to be back in the health field working in equity. She sits on the board of the Community Arts Partnership (CAP) and is a volunteer with the Friendship Donation Network. She looks forward to bringing her skill sets to Cayuga Health and is thrilled to be working closer in the community.

Internship Opportunities

Health Equity Interns will engage in departmental efforts through dynamic learning experiences, particularly in the areas of Health Equity, Community Health, and Community Engagement. Our goal is to provide a comprehensive learning experience for Interns that allows them to apply and build upon course concepts through evidence-based, data-informed approaches from the individual level to organizational, systems, community, and policy levels.

Examples of objectives and activities that interns can take on during their time with our department include:

  • Conduct an assessment or population health surveillance of a particular health issue
  • Increase knowledge of theories and practices related to systems change, community health, health promotion, etc.
  • Develop an understanding of how to conduct a needs assessment, asset inventory, gap analysis, program evaluation, and/or quality improvement project
  • Gain skills in the appraisal and improvement of health policies, interventions, and data practices
  • Develop the ability to work with multidisciplinary teams and stakeholders to identify opportunities for improvement and develop effective change management processes
  • Design, implement, and manage internal or external initiatives, education, and activities

Interns will complete the experience with at least one project that they have developed or significantly impacted. They will be expected to follow the department code of conduct and complete additional tasks as outlined and discussed in a learning agreement at the beginning of the internship.

  • Currently enrolled or recently graduated from an Associates, Bachelor’s, or Master’s degree program.
  • A current affiliation agreement between Cayuga Medical Center and the university if receiving course credit. If not receiving course credit, the intern must complete the volunteer application process.
  • Liability insurance, provided by the school or university
  • Background checks, clearances, and required immunizations per New York State law for healthcare facilities
  • Work Schedule: Ability to work in person for an agreed upon number of days, with the opportunity to work remotely as appropriate. Any changes in schedule must be discussed. The majority of work will happen during standard business hours. Some additional events may take place during evening or weekend hours.

Contact us to request an internship application.

Our Groups

  • Cayuga Health DEI Champions Committee
  • Fighting Institutional Racism in Medicine (FIRM)
  • Cayuga Health Data Governance Committee for Health & Organizational Equity
  • Cayuga Health Conflict Engagement & Bias Response Team
  • Cayuga Health Employee Resource Groups

We welcome and invite questions, concerns or ideas

We welcome your ideas on how to best co-develop our future steps to achieve an equitable and inclusive environment for people of all backgrounds and circumstances.

Taking action today to build an equitable tomorrow.

Latest News

what our patients are saying

“I have been a Hemo dialysis patient for almost Five years. Prior to dialysis and during dialysis I have had several trips to the ER, due to other health issues & was admitted to CMC more than a few times. Each and every time I’ve been there, whether in patient or out, I have been treated with respect, professionalism, and efficiency. I give this hospital 2 thumbs up!! Thank you CMC for taking care of me all these years!!”

“I have had many occasions visiting CMC for myself and family. We have never had a bad experience there at all. Last October I had surgery and the nurses were amazing especially my night nurse. Thank you to all CMC staff for doing what you do every day with a smile.”

“The staff and accommodations at Cayuga Birthplace are amazing!!! This is what it I imagine it would feel like to be a celebrity getting VIP treatment. I wish I could stay longer – even the food options are 5 Star! The amenities are great. Everything is clean and designed beautifully. Not a single complaint, only praises!”

“I have to say the last couple visits that I’ve had here have been wonderful. About a month ago I had an EGD and the staff were amazing! Explained everything in detail and made me feel at ease. I was very nervous and the nurse I had was very comforting. Tonight we had to take my son to the emergency room and they were awesome with him! We got right in. “